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InterNations Corporate Culture

Why I Moved 9,100 Km to Become a Better Business Leader

18 February 2022 · by InterNations_CC

In this guest post, InterNations Founder Malte explains why he decided to rejoin the expat community, moving to Cape Town in autumn 2021, and what he’s learned so far. He discusses his experience with relocating and settling in, especially with making new contacts abroad.

InterNations Founder Malte moved from Munich to Cape Town in late 2021.

Taking a Walk in Someone Else’s Shoes

Moving to South Africa not only meant putting my walking shoes back on. It also means putting myself into our members’ shoes.

After founding InterNations in 2007, I settled down in Munich. In the following 14 years, we grew the business into the world’s largest network for expats and global minds. But despite our success, it makes a huge difference if you’re running an expat community as a German local — or if you’re gaining more experience on the ground.

Relocating to Cape Town wasn’t just the ultimate exercise in customer-centric thinking. I also had other, personal reasons for taking this step. In my earlier career as an international TV reporter, I’d often lived abroad. After more than a decade in Germany, I found myself missing expat life.

It’s also an adventure to explore another culture and a whole new country as a family. Our horizons have expanded vastly since we came to Cape Town. Living abroad changes your perspective, sometimes radically so. I wouldn’t want my kids to miss out on this amazing opportunity.

For Malte, Cape Town is one of the most beautiful cities he’s ever been to.

South Africa: The Perfect Expat Destination for My Family

We specifically chose South Africa for various reasons. I wanted to keep working remotely with the InterNations Team. Most of our team members still live in Germany. To keep the time difference to a minimum, this left me with all of Europe and Africa to choose from.

But I had already lived in several European countries and traveled to many more. So, I was looking for a very different kind of expat experience.

I’d been to South Africa before, most memorably to visit our local InterNations Communities back in 2016. Cape Town is one of the most beautiful cities I’ve ever seen: great location, high quality of life, perfect climate. Making the decision to live here for a while couldn’t have been any easier.

Like for so many expats, the visa issue was the biggest challenge for Malte and his family.

The Road to Relocation, with a Few Bumps along the Way

We managed most of the relocation process on our own. Looking back, I’m not sure if this was the right way to go.

Sorting out our visas was the biggest challenge, even without a language barrier to worry about. If we ever move outside the EU again, I’ll definitely consider getting help with visa applications. If you can afford it, just let the professionals take care of it. It will save you a lot of hassle.

Other parts of relocating went really smoothly in comparison, especially finding accommodation for our family. Of course, this depends a lot on the local housing market. In Munich, the housing search can be a bit of a nightmare, and we’d been rather worried.

Fortunately, there are plenty of opportunities to find decent accommodation at reasonable prices in Cape Town. Many people let apartments or entire houses as vacation homes. Since tourism has been affected by COVID-19, they’ve been switching to long-term rentals. So, the relative ease of finding housing was a pleasant surprise.

First-hand advice from other expats is the best kind of preparation for your move.

Preparing for the Move in Theory and in Practice  

While you’re preparing for your move, reading up on your destination helps you gain insights into its history and culture. Personally, I really enjoy biographies, memoirs, and books about politics.

Nelson Mandela’s The Long Walk to Freedom was obviously a must-read. I also recommend Born a Crime: Stories from a South African Childhood by Trevor Noah. In his account of growing up as a child from a (then illegal) interracial relationship, Noah — a TV host and comedian — presents a very serious topic with a funny touch.

In more practical terms, asking other expats for advice is the best kind of support you can get. Luckily, a good friend of mine moved from Germany to Cape Town about ten years ago. She knows the area very well. It’s been an invaluable help to get first-hand information about the best neighborhoods, the right schools, and potential safety issues.

Cape Town has a bit of a reputation for being unsafe. I must admit I was a little concerned, after living in Munich — one of Germany’s safest cities — for so long. As newcomers, we needed to adjust our routines, which took some getting used to. Knowing which neighborhoods to avoid, remembering not to go for a walk after dark, and so on.

­But all in all, settling down in South Africa has been easy. So far, nothing has put a damper on my general satisfaction and my optimism about life in Cape Town. 

Making new friends abroad is essential — but it’s not always easy.

How to Win Friends and Influence People — Abroad

Relocating to another country always comes with various challenges, not just with regard to paperwork. Making new friends is probably the biggest. Whenever you move, you need to rebuild your personal and professional support network from scratch.

Fortunately, I’ve already met plenty of new people in Cape Town. I’ve obviously attended several events hosted by the local InterNations Community. Being a father helps too. You’ll automatically meet lots of other parents at your kids’ school or on playdates.

It also helps that I’ve been a member of the Entrepreneurs’ Organization (EO) for years. It’s an international peer-to-peer network that is organized in local chapters. It has provided me with easy networking opportunities in Cape Town. At local events for entrepreneurs, we can share experiences, discuss challenges, and mentor each other.

Most EO members are South Africans, while the contacts we’ve made through our children’s school are mainly other German expats. Through InterNations, I’ve encountered people from all walks of life, with a wide range of backgrounds and nationalities. I would describe my social circle as a great mixture of private and business contacts, of expats and local residents.

Generally speaking, the best thing you can do to make new friends abroad is to be both proactive and persistent. None of the people here have been waiting for you to show up. They’re all leading rich and busy lives. It’s up to you to make the first move and then keep things going.

Reliving the experience of organizing an international move and settling down abroad reminded me of what our members are experiencing every day. It’s really true that you can’t understand someone until you’ve walked at least a mile in their shoes.


Image credit: Getty Images / InterNations / iStockphoto

Filed Under: Behind the Scenes, InterNations Corporate Culture Tagged With: Cape Town (South Africa), customer centricity, expat life, founder's diary: cape town, leadership, moving abroad, relocating

Mental Health and Remote Work: Yay or Nay?

15 October 2021 · by Margit Grobbel

How does remote work affect our emotional well-being and mental health? You might get very different answers, depending on whom you ask. Working remotely does wonders for the mood of some employees. Others consider it one more stressor in their life.

To describe its potential impact on mental health, we’ve come up with two scenarios. The stories describe the same day in the life of two remote employees who work for the same company. The first is thriving, but her colleague experiences firsthand why remote work is bad for her mental health.

Happy smiles or grin and bear it? How does working from home impact our mood?
[Read more…] about Mental Health and Remote Work: Yay or Nay?

Filed Under: InterNations Corporate Culture, Remote First Tagged With: mental health, remote work, working from home

Global Online Events Are Thriving, Even after Lockdown

1 October 2021 · by Margit Grobbel

For some people, working remotely has lost its luster, becoming a lonely and boring experience. But this is not the case for InterNations members in search of connection. In the world’s largest community for people who live and work abroad, they can get access to a virtual co-working space where they sip their coffee and work alongside fellow expats and global minds. This is only one example of how online events enrich and empower global communities — and the feeling of isolation is just one reason for organizing them. We’ve interviewed our Senior Community Engagement Specialist Melody for her expertise in using online events as a vital tool in community building.

InterNations team member Melody is responsible for our new global online events.
[Read more…] about Global Online Events Are Thriving, Even after Lockdown

Filed Under: InterNations Corporate Culture, Success Stories Tagged With: community engagement, community experience, community management, online events

Why Everyone Benefits from Our Remote Leadership Guide

3 September 2021 · by Margit Grobbel

To address the challenges of InterNations becoming a remote-first company, our Human Resources Team recently published a Remote Leadership Guide. Even if we’re not team leads or heads of departments ourselves, their insights can help us improve our self-management skills and our general team spirit.

HR Team Lead Christa shares why her team has created the Remote Leadership Guide.
[Read more…] about Why Everyone Benefits from Our Remote Leadership Guide

Filed Under: InterNations Corporate Culture, Remote First Tagged With: leadership skills, remote leadership, remote management, remote work

Multiple Choices: How Employee Satisfaction Surveys Can Lift or Lower Morale

20 August 2021 · by Margit Grobbel

Employee satisfaction and engagement surveys are a vital tool, including at InterNations.

… ‘tis the Season — Survey Season!

At InterNations, the summer months aren’t just the perfect time for our team members to relax in a beergarden or on the beach after work. In July and August, it’s also time for the InterNations Barometer.

Our yearly employee satisfaction and engagement survey is currently running for the seventh time since it was established in 2015. Once again, we have the chance to let our employer know how much we love or loathe our working conditions. (Hopefully, the former rather than the latter.) But what’s actually in it for us?

[Read more…] about Multiple Choices: How Employee Satisfaction Surveys Can Lift or Lower Morale

Filed Under: Behind the Scenes, InterNations Corporate Culture Tagged With: employee engagement, employee satisfaction, employee surveys, feel good management, InterNations Barometer

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