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Behind the Scenes

How to Succeed at Crucial Conversations in 3 Steps

24 March 2022 · by Margit Grobbel

Nobody really likes those high-stakes conversations where both opinions and feelings run strong. But we can’t avoid them forever. InterNations team member Margit shares what she’s recently learned about crucial conversations thanks to our personal development measures. And why handling them with care is especially important in remote-work settings, international teams, and lateral leadership positions. 

[Read more…] about How to Succeed at Crucial Conversations in 3 Steps

Filed Under: Behind the Scenes, InterNations Corporate Culture Tagged With: learning and development

Why I Moved 9,100 Km to Become a Better Business Leader

18 February 2022 · by InterNations_CC

In this guest post, InterNations Founder Malte explains why he decided to rejoin the expat community, moving to Cape Town in autumn 2021, and what he’s learned so far. He discusses his experience with relocating and settling in, especially with making new contacts abroad.

InterNations Founder Malte moved from Munich to Cape Town in late 2021.

Taking a Walk in Someone Else’s Shoes

Moving to South Africa not only meant putting my walking shoes back on. It also means putting myself into our members’ shoes.

After founding InterNations in 2007, I settled down in Munich. In the following 14 years, we grew the business into the world’s largest network for expats and global minds. But despite our success, it makes a huge difference if you’re running an expat community as a German local — or if you’re gaining more experience on the ground.

Relocating to Cape Town wasn’t just the ultimate exercise in customer-centric thinking. I also had other, personal reasons for taking this step. In my earlier career as an international TV reporter, I’d often lived abroad. After more than a decade in Germany, I found myself missing expat life.

It’s also an adventure to explore another culture and a whole new country as a family. Our horizons have expanded vastly since we came to Cape Town. Living abroad changes your perspective, sometimes radically so. I wouldn’t want my kids to miss out on this amazing opportunity.

For Malte, Cape Town is one of the most beautiful cities he’s ever been to.

South Africa: The Perfect Expat Destination for My Family

We specifically chose South Africa for various reasons. I wanted to keep working remotely with the InterNations Team. Most of our team members still live in Germany. To keep the time difference to a minimum, this left me with all of Europe and Africa to choose from.

But I had already lived in several European countries and traveled to many more. So, I was looking for a very different kind of expat experience.

I’d been to South Africa before, most memorably to visit our local InterNations Communities back in 2016. Cape Town is one of the most beautiful cities I’ve ever seen: great location, high quality of life, perfect climate. Making the decision to live here for a while couldn’t have been any easier.

Like for so many expats, the visa issue was the biggest challenge for Malte and his family.

The Road to Relocation, with a Few Bumps along the Way

We managed most of the relocation process on our own. Looking back, I’m not sure if this was the right way to go.

Sorting out our visas was the biggest challenge, even without a language barrier to worry about. If we ever move outside the EU again, I’ll definitely consider getting help with visa applications. If you can afford it, just let the professionals take care of it. It will save you a lot of hassle.

Other parts of relocating went really smoothly in comparison, especially finding accommodation for our family. Of course, this depends a lot on the local housing market. In Munich, the housing search can be a bit of a nightmare, and we’d been rather worried.

Fortunately, there are plenty of opportunities to find decent accommodation at reasonable prices in Cape Town. Many people let apartments or entire houses as vacation homes. Since tourism has been affected by COVID-19, they’ve been switching to long-term rentals. So, the relative ease of finding housing was a pleasant surprise.

First-hand advice from other expats is the best kind of preparation for your move.

Preparing for the Move in Theory and in Practice  

While you’re preparing for your move, reading up on your destination helps you gain insights into its history and culture. Personally, I really enjoy biographies, memoirs, and books about politics.

Nelson Mandela’s The Long Walk to Freedom was obviously a must-read. I also recommend Born a Crime: Stories from a South African Childhood by Trevor Noah. In his account of growing up as a child from a (then illegal) interracial relationship, Noah — a TV host and comedian — presents a very serious topic with a funny touch.

In more practical terms, asking other expats for advice is the best kind of support you can get. Luckily, a good friend of mine moved from Germany to Cape Town about ten years ago. She knows the area very well. It’s been an invaluable help to get first-hand information about the best neighborhoods, the right schools, and potential safety issues.

Cape Town has a bit of a reputation for being unsafe. I must admit I was a little concerned, after living in Munich — one of Germany’s safest cities — for so long. As newcomers, we needed to adjust our routines, which took some getting used to. Knowing which neighborhoods to avoid, remembering not to go for a walk after dark, and so on.

­But all in all, settling down in South Africa has been easy. So far, nothing has put a damper on my general satisfaction and my optimism about life in Cape Town. 

Making new friends abroad is essential — but it’s not always easy.

How to Win Friends and Influence People — Abroad

Relocating to another country always comes with various challenges, not just with regard to paperwork. Making new friends is probably the biggest. Whenever you move, you need to rebuild your personal and professional support network from scratch.

Fortunately, I’ve already met plenty of new people in Cape Town. I’ve obviously attended several events hosted by the local InterNations Community. Being a father helps too. You’ll automatically meet lots of other parents at your kids’ school or on playdates.

It also helps that I’ve been a member of the Entrepreneurs’ Organization (EO) for years. It’s an international peer-to-peer network that is organized in local chapters. It has provided me with easy networking opportunities in Cape Town. At local events for entrepreneurs, we can share experiences, discuss challenges, and mentor each other.

Most EO members are South Africans, while the contacts we’ve made through our children’s school are mainly other German expats. Through InterNations, I’ve encountered people from all walks of life, with a wide range of backgrounds and nationalities. I would describe my social circle as a great mixture of private and business contacts, of expats and local residents.

Generally speaking, the best thing you can do to make new friends abroad is to be both proactive and persistent. None of the people here have been waiting for you to show up. They’re all leading rich and busy lives. It’s up to you to make the first move and then keep things going.

Reliving the experience of organizing an international move and settling down abroad reminded me of what our members are experiencing every day. It’s really true that you can’t understand someone until you’ve walked at least a mile in their shoes.


Image credit: Getty Images / InterNations / iStockphoto

Filed Under: Behind the Scenes, InterNations Corporate Culture Tagged With: Cape Town (South Africa), customer centricity, expat life, founder's diary: cape town, leadership, moving abroad, relocating

Multiple Choices: How Employee Satisfaction Surveys Can Lift or Lower Morale

20 August 2021 · by Margit Grobbel

Employee satisfaction and engagement surveys are a vital tool, including at InterNations.

… ‘tis the Season — Survey Season!

At InterNations, the summer months aren’t just the perfect time for our team members to relax in a beergarden or on the beach after work. In July and August, it’s also time for the InterNations Barometer.

Our yearly employee satisfaction and engagement survey is currently running for the seventh time since it was established in 2015. Once again, we have the chance to let our employer know how much we love or loathe our working conditions. (Hopefully, the former rather than the latter.) But what’s actually in it for us?

[Read more…] about Multiple Choices: How Employee Satisfaction Surveys Can Lift or Lower Morale

Filed Under: Behind the Scenes, InterNations Corporate Culture Tagged With: employee engagement, employee satisfaction, employee surveys, feel good management, InterNations Barometer

Behind the Scenes: Improving Time and Self-Management Skills

20 May 2021 · by Margit Grobbel

Do you also hate it when something urgent suddenly comes up at work, throwing out your carefully planned schedule for the entire week? Do you, too, sometimes postpone a task until the deadline is looming on the horizon — and then get anxious because there just doesn’t seem to be enough time left? Or do you find it hard to say no when your colleagues ask you for “just a tiny favor”, but the tiny favors keep piling up until you find yourself putting in extra hours to get your own projects done? If any — or even all — of these situations sound familiar, then at least you’re not alone.

[Read more…] about Behind the Scenes: Improving Time and Self-Management Skills

Filed Under: Behind the Scenes, InterNations Corporate Culture Tagged With: HR, human resources, learning and development, self-management, time management

Earth Day: The Perfect Time to Take Climate Action

21 April 2021 · by Margit Grobbel

For more than a year, international news headlines have been dominated by COVID-19. Despite the ongoing global health crisis, we shouldn’t forget about another pressing issue: the climate crisis. When life around the world finally goes back to normal, we probably shouldn’t go back to business as usual in every respect. The carbon clock is ticking, and it’s time for climate action. The sooner, the better.

In honor of Earth Day (22 April), we have taken action too, joining the LFCA campaign for Earth Day 2021. LFCA is short for Leaders for Climate Action, an initiative by hundreds of digital entrepreneurs who want to share and spread their vision of a sustainable economy. “My co-CEO Philipp and I are committed to taking a stance on climate action, and we are proud members of the Leaders for Climate Action community,” says InterNations Founder & Co-CEO Malte.

InterNations has joined the “Leaders for Climate Action” campaign for Earth Day.
[Read more…] about Earth Day: The Perfect Time to Take Climate Action

Filed Under: Behind the Scenes Tagged With: earth day, leaders for climate action, sustainability

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